"I think Starbucks created a platform and, ultimately, a runway for many other companies to emulate. I suspect if we had not achieved what we have, there would have been many regional brands that would have succeeded. But I'm not sure there would have been a national brand of the scope of Starbucks."
"I have no doubt in my mind that it's time for our team to achieve success. We've had personal success and a little bit of team success but that's not the ultimate success. The only way to get the ultimate success is to become a football team totally. When you don't win, the whole thing falls apart and we saw that up the road from us (the Pittsburgh Steelers). They figured out a way to turn it around and get it righted. We saw a couple of years ago with Baltimore."