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Seek out counsel and be a mentor to people, because then they learn how to be mentors.
We can all think we're discriminated against, and I'm sure many of us are. But I see a ton of optimism in corporate America around the advancement and retention of women.
My becoming the CEO is a testament to our long commitment to diversity inclusion. And I intend to really focus and really pay that forward for our future diverse leaders at Deloitte.
Over the years, I paid careful attention in client meetings and jotted down things that quite didn't make sense. And I had the courage to raise questions and to be skeptical when something didn't add up.
Disruptors are the ones with a keen sense of how the world is changing and how to get in front of change, driven by curiosity. The disrupted - not so much.
When you build your network, keep yourself open to new ideas, concepts, and theories. Some of them may even contradict and challenge long-held points of view. This isn't beneficial only to someone in my profession, but to every line of work.
As a former NCAA basketball player, many of the skills I now rely on as a leader took root on the basketball court: teamwork, integrity, and resilience are just some of the traits I've carried over into my professional game.
Games are often won or lost on the free-throw line. This isn't about slick moves or great skills. It's about practice, muscle memory, and being able to keep a cool head under pressure.
The most common characteristic of childhood building toys is that they snap together in one way or another. Technology is constantly shifting, and we should make sure that whatever we build is interoperable and pliable.
Some infrastructure projects clearly require massive, coordinated investment - interstate highways or a new trans-Hudson tunnel, for instance. Others don't have to. We should be unafraid of pilot projects and learning.
At Deloitte, our programs for veterans are bringing new approaches to the table. For instance, we're helping veterans' organizations use data analytics to sift through streams of information about veteran needs.
Being able to see and recombine existing assets and know-how in new ways allows us to take an 'ingenious approach to innovation' - one that creates even more value from what we already have and know.
In addition to encouraging failure, I would also encourage companies to broadly create a culture of innovation. That should mean more than just technology and invention; it should mean something millennials know well: Ingenuity.
You never know where your career will take you. A competitor in the market could suddenly become an unlikely partner. Be flexible, keep your slate clean, and stay open to unlikely collaborations.
From my early days of playing 2:2 in basketball against my three older brothers to my years playing Division 1 college basketball and lacrosse, sports have played a big role in my leadership development.