Business Quotes
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Even companies that do big business online struggle to be noticed by Google users. The Web, after all, is home to some 120 million Internet domains and tens of billions of indexed pages. But every company, big or small, can draw more Google traffic by using search-engine optimization - SEO, for short.
Quote by -Jason Fried
Meetings should be great - they're opportunities for a group of people sitting together around a table to directly communicate. That should be a good thing. And it is, but only if treated as a rare delicacy.
Quote by -Jason Fried
We think of computers as smart and powerful machines. But your goldfish is smarter.
Quote by -Jason Fried
I like to think of myself as a leader whose door is always open. But I recently learned that an open door isn't enough.
Quote by -Jason Fried
We've never much liked the idea of charging a participation tax, a phrase we coined to represent what it feels like when a software company charges you more money for each additional user. Participation taxes discourage usage across a company.
Quote by -Jason Fried
I know plenty of entrepreneurs who are numbers first. They tend to be highly analytical people, and before they pull the trigger, all the numbers have to line up just right.
Quote by -Jason Fried
When it's all about the work, it's clear who in the company is pulling their weight and who isn't.
Quote by -Jason Fried
These two staples of work life - meetings and managers - are actually the greatest causes of work not getting done at the office. In fact, the further away you are from both meetings and managers, the more work gets done.
Quote by -Jason Fried
It's easy to forget, as a leader, that when employees don't get the wide view, not only does the point of their work escape them, but it can also lead to real frustration. It's hard to feel pride and ownership when you don't understand where things are going.
Quote by -Jason Fried
Customers buy Basecamp without ever having to interact with us. If they do have a question, we handle everything via email. We've been in the business of automation. We've never really valued full service.
Quote by -Jason Fried
I'm not sure a lot of companies know their story, or can explain why they exist and who they are, without just spewing just corporate speech.
Quote by -Jason Fried
Like many entrepreneurs, I started out in sales. I began at 14, when I got a job selling shoes and tennis rackets at a pro shop, and I've been selling one thing or another ever since.
Quote by -Jason Fried
Very, very few people actually have long stretches of uninterrupted time at an office.
Quote by -Jason Fried
When something is working well, it becomes too easy to let things run themselves.
Quote by -Jason Fried
Fix a few things here, improve a few things there, launch a new feature every so often. That's coasting. And I don't want Basecamp to coast.
Quote by -Jason Fried
To say that the grocery business is cutthroat would be a major understatement.
Quote by -Jason Fried
Being a salesperson prepares you for just about everything in business: how to listen, empathize, and persuade; when to back off and when to step in; and, of course, how to close.
Quote by -Jason Fried
When you spend time with potential customers, you get to hear about their struggles firsthand. You see their eyes light up with excitement or darken with confusion. You learn things you would never find in a survey, database, or questionnaire. You learn why people buy.
Quote by -Jason Fried
Nearly every boss has said it. And just about every employee has heard it. Yet it's one of the most meaningless lines ever spoken in the office: 'My door is always open.'
Quote by -Jason Fried
Your employees have lots of opinions about everything - your strategy and vision; the state of the competition; the quality of your products; the vibe in the workplace. There are tons of things you can learn from them.
Quote by -Jason Fried
The reality is that companies are full of things that are left unspoken. And even when they are out in the open, the CEO is almost always the last to know.
Quote by -Jason Fried
The office during the day has become the last place people want to be when they really want to get work done. In fact, offices have become interruption factories.
Quote by -Jason Fried
By rationing in-person meetings, their stature is elevated to that of a rare treat. They become something to be savored, something special.
Quote by -Jason Fried
If yesterday was a good day's work, chances are you'll stay on a roll. And if you can stay on a roll, everything else will probably take care of itself - including not working from the moment you get up in the morning until you nod off to sleep.
Quote by -Jason Fried
Your company is a product. Who are its customers? Your employees, who use it to do their jobs.
Quote by -Jason Fried
Since your company is the product that makes all of your other products, it should be the best product of all. When you begin to think of your company this way, you evaluate it differently. You ask different questions about it. You look at improving it constantly, rather than just accepting what it's become.
Quote by -Jason Fried
In my mind, declaring that an unfamiliar task will yield low-hanging fruit is almost always an admission that you have little insight about what you're setting out to do.
Quote by -Jason Fried
Sometimes you get lucky and things are as easy as you had imagined, but that's rarely the case.
Quote by -Jason Fried
I've found that nurturing untapped potential is far more exhilarating than finding someone who has already peaked.
Quote by -Jason Fried
When we launched the first version of Basecamp in 2004, we decided to build software for small companies just like us.
Quote by -Jason Fried
A diverse customer base helps insulate you; a few large accounts can leave you vulnerable to their whims.
Quote by -Jason Fried
We don't want to bank all our risk on a small collection of big companies. We don't want to lose 20 percent of our business if one big account goes away.
Quote by -Jason Fried
I believe if you start a business with the intent of making it huge, you're already prioritizing the wrong thing. Size is important, but it's a byproduct of a whole bunch of other things that are worth way more of your mental energy - customers, service, quality.
Quote by -Jason Fried
Success isn't about being the biggest. It's about letting the right size find you.
Quote by -Jason Fried
I'd love to see more businesses take this approach - intentionally rightsizing themselves. Hit a number that feels good and say, 'Let's stick around here.'
Quote by -Jason Fried
Whenever I speak at a conference, I try to catch a few of the other presentations. I tend to stand in the back and listen, observe, and get a general sense of the room.
Quote by -Jason Fried
People pulling 16-hour days on a regular basis are exhausted. They're just too tired to notice that their work has suffered because of it.
Quote by -Jason Fried
When you're short on sleep, you're short on patience. You're ruder to people, less tolerant, less understanding. It's harder to relate and to pay attention for sustained periods of time.
Quote by -Jason Fried
Give your employees a shot at showing the company a new way, and provide the room for them to chalk up a few small victories. Once they've proved that their idea can work on a limited basis, they can begin to scale it up.
Quote by -Jason Fried
If an employee can demonstrate results produced in a way that the company didn't think possible, then a new way forward can begin to take shape.
Quote by -Jason Fried
I used to think that deadlines should be ignored until the product was ready: that they were a nuisance, a hurdle in front of quality, a forced measure to get something out the door for the good of the schedule, not the customer.
Quote by -Jason Fried
I think the story is important in every business. Why do you exist, why are you here, why is your product different, why should I pay attention, why should I care?
Quote by -Jason Fried