"Where we're not wrong or where the cost of settling is so much that it is totally disproportionate to the harm or the error that we made, we're not going to settle."

"You can't take a store that is a struggling store anyway and add a bunch of people and a bunch of work rules that cause you to even be in worse shape."

"You know, we opened a record number of stores last year."

"The soaring cost of health care in America cannot be sustained over the long term by any business that offers health benefits to its employees."

"[In pricing,] we are setting the pace, ... Our back-to-school experience was awesome."

"We are particularly excited about organic food, the fastest-growing category in all of food. It's a great example of how Wal-Mart can appeal to a wider range of customers."

"Roses, roses are always a favorite. It's an expression of love, everybody knows what the rose stands for."

"We can see first-hand at Wal-Mart how many of our customers are struggling to get by, ... Our customers simply don't have the money to buy basic necessities."

"As the economy has slowed customers have become more concerned about price."

"Even with the lingering impacts of the hurricanes, and the impact of higher energy prices, I believe we will have a good holiday season."

"Our customer base is not necessarily a leader, an early adopter."

"Our size causes us, when we do something inappropriate, which is usually done out of stupidity, to come across as being done out of arrogance."

"People aren't going to talk about it except me and that is communication and the visits I have personally had in our meetings with our store managers saying if you do these things you will be terminated, period."

"Retailing, it's always true that there is some items that I wish we had a lot more of like the iPod and there is some items I wish we had a lot less of."

"So I think we have an obligation with our size to make sure that we are open to what people have to say to us because the people who criticize us, they're not all mean-spirited."

"The beauty of this country and what people participate in is the competitive nature that we allow to exist and the fact is that we are better because we have great competitors."

"The customers want those Supercenters."

"There are going to be some people who never want Wal-Mart. That's OK."

"We want to set a tone going into our fiscal year that starts Feb. 1, that Wal-Mart Stores is going to be aggressive in taking care of customers, taking care of our associates, communications and merchandising."

"Where we have been incorrect in what we have done, then I think we have an obligation to settle."

"I would guess that any criticism about Wal-Mart could have some element of truth with 1,500,000 people."

"If anything, the negative press and the criticism take away the opportunity to feel as good as you can feel about your employment."

"If we take care of the customers and associates and grow the business, Wall Street will be pleased."

"If you had all the small businesses who employed 1.5 million people collectively, would there be individual instances of issues?"

"In some ways, people forget about average working people, and how they live their lives."

"It's hard for us in our stores to be a leader in technology."

"Many of them are doing it because they are concerned about smart growth."

"More and more, more and more digital, in particular, I think you'll see in our stores next year, as we start combining these digital products and they interface with each other, you'll see that represented in Wal-Mart."

"One of the things that strikes me is so many of the critics are people whose lifestyle doesn't change when the price of fuel changes, or if they keep a Wal-Mart store out of their area."

"Or if you have one store manager that makes a bad decision, is that indicative that that is somehow what your company represents? No."

"And the greeter is what sets the tone for this company and I've been on TV a little bit this morning."

"And what I am trying to say to them that through our ads and through our discussions is if you don't want us in your community, that's your choice, but don't say it's because of wages."

"Because in our clippings I see a lot of articles that are very positive about all the stores that are voted by local communities."

"Because the truth is our wages are really competitive and they're good."

"But they are also better, our competitors are better because Wal-Mart exists."

"Don't say it's because of benefits, because our benefits are good."

"I don't think we'll win every election."

"I expect that our associates will walk with a little more bounce in their step and understand that this company is behind them and has respect for them."

"I just think that it's maybe fashionable today to try to take individual actions and individual failures and take the broadest possible brush and try to paint a company."

"I think in some ways we have allowed other people to set the agenda. Other people to define who we are."

"He (the referee) told me that he's allowed to play it when he steps off the bench. In his mind, he thought the guy was close enough."

"No matter what threesome I seem to have in there, they go out and do their job. But they've had an ability this year at times to go out and turn a game our way."

"If there hadn't been an injury, they probably would have played every game together. I like the way they work off each other."

"It was so nice to have the opportunity to put them out there at the end. We have five seniors ? we'll miss them badly. They've been super for us."

"Tyler Howells made a play that was just great. But as a coach, I was still worried with 10 seconds left."spo

"He (the referee) told me that he's allowed to play it when he steps off the bench. In his mind, he thought the guy was close enough."

"No matter what threesome I seem to have in there, they go out and do their job. But they've had an ability this year at times to go out and turn a game our way."

"If there hadn't been an injury, they probably would have played every game together. I like the way they work off each other."

"It was so nice to have the opportunity to put them out there at the end. We have five seniors ? we'll miss them badly. They've been super for us."

"Tyler Howells made a play that was just great. But as a coach, I was still worried with 10 seconds left."spo