In Italy, some managers want distance from the players, the Fabio Capello style, but that is not my way. I am more like Carlo Ancelotti. There are aspects of the players' behaviour I do not understand, but I want them to respect our situation. If they do that, I have a lot of respect for them, too, and I will do everything to help them.
Greatness comes by doing a few small and smart things each and every day. Comes from taking little steps, consistently. Comes from a making a few small chips against everything in your professional and personal life that is ordinary, so that a day eventually arrives when all that's left is The Extraordinary.