We built a basic website, and Air Bed and Breakfast was born. Three lucky guests got to stay on a $20 airbed on the hardwood floor. But they loved it. And so did we. We took them on adventures around the city.

Airbnb has grown thanks to our hosts creating memorable experiences and inspiring their guests to be hosts in their hometowns.

Bringing words to life, storyboards show you things that words can't.

While the Cold War had us questioning our next-door neighbors, big brands emerged to capture our trust. We became consumers.

To be truly empathetic, we have to acknowledge that we're all human, we're all flawed, and that life can be difficult.

We hire people who are smarter than us.

Starting a company in San Francisco when we did usually meant it was destined to be a data-driven tech company. But that didn't seem to fully encompass what we wanted with Airbnb. When we tried looking through a tech lens, it didn't work. The humanity was missing.

After World War II, communities and the trust they fostered began to erode in the United States. We moved away from dense city centers to fenced in suburban lots separated by broad highways.

I'll never forget my first Art Basel.

Given Miami's unique role in Airbnb's roots, I'm particularly proud of how South Floridians have embraced home sharing as an opportunity to earn supplemental income and catalyze economic development in their communities.

In New York, ingenuity goes hand-in-hand with the hustle to survive.

By helping New Yorkers turn their greatest expense - their home - into an asset, Airbnb is a vehicle that artists, entrepreneurs, and innovators can use to earn extra money to pursue their passion.

We started Airbnb because, like many across the U.S. and in New York, we were struggling to pay our rent and decided to open up our living room to fellow artists coming to town for a design conference. Sharing our apartment allowed us to stay in our home and start our company.

In art school, you learn that design is much more than the look and feel of something - it's the whole experience.

I've experienced firsthand the disconnect between furniture, their environments, and the way people work.

There's no reason any company should be limited by its physical environment.

Any time there is a new idea, it can take some time for policy to catch up to it.

We didn't invent anything new. Hospitality has been around forever.

Design can overcome our most deeply rooted stranger-danger bias.

Airbnb was born out of necessarity. Our rent went up. It was born out of a problem.

We expect Seoul to be one of our most important markets not only in Asia but around the world.

Staying at Airbnb listings gives me the opportunity to truly understand and experience the local culture of the countries I visit.

To me, 'design thinking' is another way of saying empathize with the customer. It's consideration for the person you're designing for.

I think Pixar's done an amazing job integrating art and science. They really get this idea that art and engineering work side by side.

I have the privilege of working with our in-house design studio, called Samara, and our humanitarian team, called Human. Samara is thinking about the future of Airbnb, and Human is working on ways to leverage our platform outside the cause of day-to-day business.

For me, one of my personal inspirations was designers in the mid-20th century named Charles and Ray Eames.

Every apartment I've ever lived in has had a space to make, create, and get stuff done within eyesight of my bed.

When it comes to technology and the home, I really don't want to see any of it.

Cities are a melting pot for different ideas, and diversity brings a high-energy rhythm that I don't think we'd know was gone until it was too late.

The fear of mistakes is the fast track to irrelevance.

Of course Airbnb made mistakes the first year! Some came from our own preconceptions. When we started, we designed our interface for ourselves, Internet-savvy twentysomethings. We never considered the role of good eyesight in our interface - font size, vernacular; it all matters.

We encourage employees to ship new features on day one, which immediately encourages them to come up with something creative and different.

We've invented a new marketplace. There was no easy way to rent a person's bedroom over the Internet or book a vacation rental over the Internet. There was no guidebook for us to turn to as we defined this new marketplace.

In general, we believe in regulation - just as long as it is fair and balanced.

The question that I can't shake - it's this question that keeps coming up for me - is What does the shared home of the future look like? People are sharing homes at a rate that no one ever predicted, but residences and homes weren't designed for it. They were designed around ideas of privacy and separation.

In the future, we will see living experiences curated around a shared lifestyle.

Airbnb is about travel.

How do you convince somebody to host a stranger for the weekend? That's not a trivial thing. It's not something I think you can throw technology at, marketing at, or sales at. We threw design at it because that's all we knew, and in doing so, I feel like we brought a human touch to it, which is so needed.

There's this misconception globally that the platform is about property groups and big property owners renting out entire buildings full-time.

When we go city by city, country by country, the majority of our hosts, our owners, are simply renting out their spare bedroom.

What people demand is what the policies serve.

When the car was introduced in 1908, people could experience a brand new way to travel that was more efficient than a horse and buggy. Can you believe that cities tried to outlaw cars in the United States? Can you imagine driving a car for a year then having to go back to a horse and buggy?

As Chief Product Officer, I lead our product team to create simple, intuitive user experiences.

Design is an expression of one's most deeply rooted internal values.

Creating the future means having a global vision and an extreme focus on the approachability of what we're creating.

You get a lot of accommodations for being on scholarship, but there is too much money floating around in the NCAA to not be giving it to the people earning it.

Steph is the greatest shooter of all time. Shooting off the rack is not indicative of being a better shooter than Steph Curry.

I kind of look like I work in a Brooklyn coffee shop.

There's teams that have a lot of success in the back-to-back, and I think those teams just have a strong mental fortitude.

My hometown, first and foremost, it's one of the most beautiful places I've ever seen. A beautiful lake town. It's one of those communities where, winter rolls around, it's exactly the same as any other small town in America. Sort of a lower socio-economic area. There isn't anything high-end necessarily anywhere around there.