QUOTES by Gillian Tans
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I think companies need to take more ownership over the gender gap themselves because if everybody does that, then overall, it will improve.
Quote by -Gillian Tans
One in five of our customers books for business. But it's scaling very fast. As a result, we have tools for medium or small-sized companies to allow them set their price and give basic reporting functionality.
Quote by -Gillian Tans
With any previous transition we made with technology, it hasn't been the case that we need less people.
Quote by -Gillian Tans
Eventually, people should just say 'give me the best hotel in a certain date in a certain location.'
Quote by -Gillian Tans
Japan is a very important market for us and has grown remarkably as one of the most popular travel destinations in the world.
Quote by -Gillian Tans
Friction still exists in travel, and we are on a quest to go even further to make the entire experience - from planning to staying and beyond - even easier with technology.
Quote by -Gillian Tans
From our earliest days, Booking.com has been deploying technology to help strip the friction out of travel.
Quote by -Gillian Tans
On the one hand, you have markets such as Singapore and Thailand, with an extremely strong inbound booker market and a well-developed tourism industry. You also have markets that are just opening up to tourists, like Myanmar, that have massive growth potential and then markets that are extremely fragmented within themselves such as Indonesia.
Quote by -Gillian Tans
Both business and leisure travellers are enjoying unprecedented levels of choice.
Quote by -Gillian Tans
There are more and more properties joining us to benefit from and leverage our global online marketing expertise.
Quote by -Gillian Tans
The move to Internet-enable travel booking is creating massive convenience, efficiency, and savings for consumers.
Quote by -Gillian Tans
We are a bottom-up culture, and we need a communications platform that can facilitate that.
Quote by -Gillian Tans
India has a sizeable chunk of the Asian travel market - both inbound and outbound travel.
Quote by -Gillian Tans
As a company, we believe in free and open borders. We feel this best facilitates the exchange of cultural values and ideas.
Quote by -Gillian Tans
There are a lot of threats out there. Amazon can enter the travel market. Google could enter the accommodation space. But that is not something that we actively focus on.
Quote by -Gillian Tans
From the early days, Booking.com has been disruptive. Our aim is to create the best product for our customers, and we do that through constant innovation and testing.
Quote by -Gillian Tans
Every customer is different, and the travel experience is completely fluid, but the end goal is to find the best solutions.
Quote by -Gillian Tans
We know that companies which have more women in leadership positions have a better performance.
Quote by -Gillian Tans
We have many accommodation owners - people who own small hotels, villas and bungalows - and the digital economy has opened up a world of possibility for these business owners. Now, they can sell to and communicate with people around the world, and where Booking.com comes in is to help these accommodation owners adapt to the digital world.
Quote by -Gillian Tans
Understand tipping culture. Whereas Americans tip 15-20% when dining out, most European countries don't tip, as a service charge is typically included in the bill. Make sure you're not over-tipping by doing research before traveling.
Quote by -Gillian Tans
What always drove me was my curiosity. That's what made me join Booking and not be afraid to leave a very successful job and then go into a startup.
Quote by -Gillian Tans
Starting a business and building a product are not for the faint of heart. You have to learn to not let little disappointments get you down and to stay focused on the big picture.
Quote by -Gillian Tans
Education is crucial in determining which profession women will choose, so it's important to spark interest in technologies at an early age.
Quote by -Gillian Tans
India is a fast-growth market and is developing a lot. We continue to increase our partners here and make investments.
Quote by -Gillian Tans