My grandfather was an autoworker, and I have a weapon he manufactured to protect himself from the company that he would carry to work. It's a big iron pipe with a hunk of lead on the head. I think about how far we've come as companies from those days, where workers had to protect themselves from the company.
We want to build technology that everybody loves using, and that affects everyone. We want to create beautiful, intuitive services and technologies that are so incredibly useful that people use them twice a day. Like they use a toothbrush. There aren't that many things people use twice a day.
The impact of giving someone a connected smartphone is no different from giving them a real computer. I look at how my kids learn and how different it is from how I learned because the impact of these things is just so huge. Sometimes I think we don't fully internalize what it is to get the power of knowledge in everyone's hand.